Private hire operator

Find out how you can make a first time operator application, renew an operator application and more.

Renew

Find out what you must do before renewing your licence, how to renew it, and current fees.

New operators may need to obtain planning consent or a certificate of lawful use before applying for a vehicle.

Find out what you must do before applying for a new licence, how to apply, and current fees.

Find out how to request a replacement for a licence document.

Tell us about a change of details, including status and officer details.

Find out how to notify us regarding a customer complaint.

You must notify us immediately if you are issued a caution or fixed penalty notice or arrested or convicted of a crime.

Find out how to upgrade or downgrade your existing operator licence.